The security of your personal information is very important to us. We never sell or rent your personal information to any third parties under any circumstances. We value your trust very highly, and will work to protect the security and privacy of any personal information you provide to us and will only use it as we have described below.
Privacy protection and guarantee
We protect our databases with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. We also advise all Hookah Hub employees about their responsibility to protect customer data and we provide them with appropriate guidelines for adhering to our company's business ethics standards and confidentiality policies.
All information transmitted through hookahhub.com is stored on our secure server. We use Secure Sockets Layer (SSL) technology, which is the electronic commerce standard for securing information as it travels over the Internet. SSL technology is designed to encrypt your information, preventing an unauthorized party from viewing and downloading your information. Your web browser should display a web address with an "https" prefix, indicating that the SSL technology is operating when using certain portions of our web site, such as the Checkout and My Account features.
How your information may be used
Information collected on hookahhub.com may be used in the following ways:
* Schedule deliveries of merchandise that you purchase online
* Create an online account for you at hookahhub.com
* Bill your credit card for your purchases
* Confirm and track your orders
* Respond to your customer service inquiries
* Provide promotional communication and other information to you, if you choose to receive them
* Offer the products you want
* Customize your shopping experience
* Improve our web site design
Information we collect online
When you make a purchase on hookahhub.com, we ask for your name, address, phone number, email address and other personal information necessary to fulfill and track your order. For purposes of billing, you will need to provide your credit card type, number, expiration date and billing address for the card. If your order is to be shipped, we also need the name, address and phone number of the intended recipient(s).
You also may create an account through hookahhub.com at any time by providing your email address and designating a unique access password. You do not need to create an account in order to visit our site or to place an order through hookahhub.com Creating an account allows you to save certain billing information so that you can track the status of your orders and set your ordering preferences.
For your privacy and security, we do not store credit card or Gift Card numbers in your account. You may change saved account information at anytime. Simply go to the My Account page, log in with your email address and password, then click "Edit or View Your Account."
Occasionally we conduct surveys and contests on hookahhub.com If you choose to participate in an online contest, we may request information from you that will permit us to administer the contest and notify the winner(s). In addition, we may ask for other optional survey information, such as gender, age and previous shopping experience with Hookah Hub.
Cookies and other computer information
When you visit hookahhub.com, small text files known as "cookies" will be stored on your computer's hard drive. Cookies allow us to enhance and customize your online shopping experience and improve the design of our site. These cookies store random ID numbers and site navigation information such as your first and last visits, number of visits, shopping cart contents, and the pages you viewed on our web site
Cookies also may collect certain technical information from your computer. This technical information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring web site, if any. The information stored in a cookie cannot be used to identify you personally unless combined with information that you have provided in connection with a purchase, setting up an account, or registering for promotional emails, contests, or surveys. Although IP addresses alone can reveal the location of your computer, we will use such information only to investigate and identify unauthorized activities.
Hookah Hub uses session cookies to observe your navigation throughout the web site for the purposes described above. You may set your Web browser to notify you when you receive a cookie and you may also erase cookies from your browser after shopping. If you delete our cookies, you limit our ability to personalize hookahhub.com for your next shopping visit; however, deleting a cookie will not prevent you from shopping and purchasing at our site in the future. You may also set your Web browser not to accept cookies.
Information sharing restrictions
We do not rent, sell or exchange your name or other personally-identifiable information to third-party companies for their marketing purposes. We do provide your personal information to reputable organizations that help us to fulfill your order. For example, we use companies to verify and process credit card transactions, to deliver packages, to schedule and perform product installations and to administer service programs.
We may share your information with others who help us analyze sales data, maintain our records, and provide other services for Hookah Hub such as collect site navigation information. We also may share your information with companies that act on our behalf and at our direction to notify you of additional Hookah Hub products and services.
These companies may also conduct customer satisfaction surveys and manage other customer services and benefits for us. In any case, these third parties are not authorized to use your information for any reason other than to perform their contractually assigned functions.
We may be required to disclose your personal information to third parties if necessary to comply with applicable laws, subpoenas or court orders.
Children's privacy protection
Hookah Hub is committed to preserving online privacy for all of its web site visitors, including children. Hookahhub.com is a 18+ audience site, and we do not knowingly collect information about children or sell products to children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any information from or sell products to children under the age of 18. If you are under the age of 18, you must ask your parent or guardian to assist you in using hookahhub.com
Links to other sites
hookahhub.com sometimes provides links to other companies' web sites. Unless we expressly say otherwise, a link to another web site does not mean that we are responsible for, or that we endorse the content or policy of that web site When you provide information at one of those sites, you are subject to that site's privacy policy. We encourage you to read that web site's policy before submitting any information if you have concerns about how information may be collected or used.
You may make a purchase from hookahhub.com through a link from another web site or search engine. You may also use an express checkout tool from another web site to make a purchase at hookahhub.com In such event, please be aware that both hookahhub.com and that web site or search engine may have access to certain portions of your information. Our Privacy Policy does not apply to those other web sites. or search engines.
Privacy policy changes
This Privacy Policy was posted on hookahhub.com on October 13, 2005. We reserve the right to change, modify or amend this policy at any time. If we make any significant change to this policy, we will provide notice of the change on hookahhub.com
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